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5 Feb 2019

Full-time Receptionist

Hotel Prestige – Posted by yigito Bruxelles, Bruxelles, Belgique

Job Description

We are looking for a highly motivated and skilled receptionist aiming to provide the best first impression as well as a pleasant and memorable stay to our guests. The receptionist will mainly have to:


  •   Greet with a welcoming smile and politely assist all the guests entering the hotel
  • Check-in and check-out guests according to the hotel standards
  • Manage VIPs as well as Groups arrivals and departures
  • Provide accurate information about the hotel and about Brussels
  • Handle guests’ requests and guests’ complaints in a timely and professional manner
  • Answer phone calls, emails and make reservations
  • Upsell guest rooms by selling available alternatives and promote hotel services
  • Prepare bills, take payments and handle a cashier
  • Communicate daily with the operational departments
  • Ensure the work area remains clean and fully stocked

Key Requirements

The applicant should have the following qualifications and skills:

  • Hospitality diploma
  • Minimum 1-year experience in the hospitality industry
  • Languages: English, French (Dutch is optional)
  • IT: Knowledge of Microsoft Office and Opera (optional)
  • Neat and professional appearance
  • High quality customer service, smiling and welcoming
  • Excellent written and verbal communication skills
  • Organized and strong attention to details
  • Problem solving and initiative skills
  • Team spirit, friendly
  • Ability to stay calm and polite under pressure
  • Flexible regarding tasks and schedule

How to Apply

Please send your CV to with your phone number. If you have any questions, you can reach me on 0471 666 651.

Job Categories: Hôtel. Job Types: Full-time. Job Tags: hotel, réceptionist, receptionniste, and tourism. Salaries: Moins que 20,000.

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