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19 Jul 2018

Full-time Deputy Manager (H/F)

Pillows Hotels – Posted by BTJ Bruxelles, Bruxelles, Belgique

Job Description

Deputy Manager – Pillows Grand Hotel Place Rouppe

Are you an experienced hotel professional and do you know the tricks of the trade of luxury hospitality? Do you have experience managing the total operations of a hotel and a background in F&B? Do you enjoy being on the floor, contributing to a developing organization and are you able to further upskill the motivated team?

Luxury Boutique Pillows Hotels

We believe that today’s and tomorrow’s travellers highly appreciate individualized experiences when it comes to staying in hotels. A personal approach in an elegant and medium-sized one-of-a-kind hotel. Pillows Hotels offers noble simplicity and contemporary classic design in a warm, inspiring and friendly ambiance. Guests enjoy premium amenities and a sleeping experience as comfortable as their own.

We wish our guests a warm welcome in our charming hotels, where their comfort and well-being is our mission. We want to become a leading luxury boutique hotel collection, renowned for its excellent personal service and elegant designs. This is why we created Pillows Hotels.

As a result of our implementation of new locations in accordance with all Pillows Standards and our own ‘Pillows Etiquette’, we are looking for a Deputy manager for the Pillows Grand Hotel Place Rouppe in Brussels.

Your role

In your role as Deputy Manager you will be the other half of the leadership team. You will stand alongside our Hotel Manager and you will be co-responsible for the best possible hospitality experience. As an experienced professional, you will help facilitate the team so they can deliver an ultimate guest experience. Together with this team you will take ownership for presenting an appealing and up-to-date product offering with accompanying service levels for the restaurant, all day dining, a wine bar and high-end conference and group facilitation. You understand what luxury means and that your most important kpi is the guest satisfaction.

As Deputy Hotel Manager you will be responsible for the entire team of the hotel and the realisation of qualitative and quantitative goals. You will have a focus on on day to day operations, correct and adequate administration and the support of our F&B department.

You will report to the Hotel Manager and you will work in a fulltime contract in a flexible schedule.

Who are you?

Are you an experienced hotel professional and do you know the tricks of the trade of luxury hospitality? Do you have experience managing the total operations of a hotel and a background in F&B? Do you enjoy being on the floor, contributing to a developing organization and are you able to further upskill the motivated team?

Check your profile:

  • Proven and successful track record of managing operations in a high end luxury hotel
  • Ambition and personal drive to ensure ultimate guest experiences
  • A relevant hospitality educational background
  • Experience in continuous improvement of F&B concepts and service delivery
  • An entrepreneurial spirit, a practical mindset and a resilient nature
  • A fantastic host who exceeds the hotel guests’ expectations with his/her team
  • You are able to draw up and present core and other management data (financial and otherwise)
  • Professional communication skills in English, Dutch and/or French

What do we offer?

We offer a competitive salary and benefits based on your knowledge and experience. Driven by our ambitions we will have many opportunities for growth within our organization. And of course we offer you our very attractive staff discount in all hotels within our portfolio at International Hotel Management Group.

IHMG

International Hotel Management Group (IHMG) est la société mère néerlandaise des marques Sandton Hotels et Pillows Hotels. Les hôtels Sandton ont été établis en 2004 et ont depuis gagné de nombreux prix (de qualité) pour les designs exclusifs et les hauts niveaux de service. La marque Pillows Hotels mise à jour lance sa collection d’hôtels-boutiques de luxe. Nous sommes actifs et en développement et souhaitons transformer divers hôtels actuels de Sandton en la marque Pillows au cours des prochaines années. Notre ambition est également de réaliser plusieurs nouveaux hôtels Pillows dans différentes grandes villes européennes.

We look forward to your application!

How to Apply

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Job Categories: Hôtel. Job Types: Full-time. Job Tags: adjoint, boutique, bruxelles, deputy manager, directeur, hotel, and luxe.

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