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28 Nov 2016


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Description de fonction

The Bartender is the stepping stone…..the first area of service for the guests before arriving at their tables. It is essential to provide the guests with a positive experience before they step out of the bar. As a Hard Rock Cafe bartender, you will be assuming the role of tour guide, communicator, showman, decision-maker, memorabilia curator and musician (at heart). Basic functions of the Bartender include: • Making drinks to spec recipe • Demonstrating responsible alcohol service • Serving food • Handling cash & other forms of payment • Making proficient sales transactions – using a point-of-sale system • Requesting guests who appear to be under 16 years old or 18 years old (for strong alcoholic beverages) to demonstrate that they meet the required legal age to order alcoholic beverages • Maintaining proper cash drawer balances • Directing guests to areas/restrooms • Demonstrating impeccable product knowledge • Suggestive selling- using proven techniques • Maintaining a clean and organized bar area • Maintaining proper product pars-through bar pulls & inventories • Stocking liquor, beer, wine and glassware throughout the shift • Properly labeling, dating, covering and refrigerating prepped items for the bar • Maintaining a proper 3-compartment sink- properly sanitizing equipment, utensils, and glassware • Performing opening, closing & side duties-setting up/breaking down the bar, cleaning glass/countertops, sweeping the floor, etc • Answering questions- accurately and politely • Creating memorable experiences • Entertaining guests to create « Raving Fan » Job Requirements include: • Must be at least 18 years old • Follows all food safety sanitation procedures • Practicing all general safety standards • Performing duties which require bending & reaching • Lifting & transporting containers from dry storage & beer coolers • Maintaining a well-groomed appearance (« having a plan ») • Following all uniform guidelines • Practicing all safety & sanitation standards • Recycling products, where possible • Remaining calm in a hectic, fast-paced atmosphere • Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency • Displaying a positive and outwardly friendly attitude toward guests • Maintaining HRC’s 5 core Values and Mission Statement

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