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5 Feb 2019

Full-time Receptionist

Hotel Prestige – Posted by yigito Bruxelles, Bruxelles, Belgique

Job Description

We are looking for a highly motivated and skilled receptionist aiming to provide the best first impression as well as a pleasant and memorable stay to our guests. The receptionist will mainly have to:

 

  •   Greet with a welcoming smile and politely assist all the guests entering the hotel
  • Check-in and check-out guests according to the hotel standards
  • Manage VIPs as well as Groups arrivals and departures
  • Provide accurate information about the hotel and about Brussels
  • Handle guests’ requests and guests’ complaints in a timely and professional manner
  • Answer phone calls, emails and make reservations
  • Upsell guest rooms by selling available alternatives and promote hotel services
  • Prepare bills, take payments and handle a cashier
  • Communicate daily with the operational departments
  • Ensure the work area remains clean and fully stocked

Key Requirements

The applicant should have the following qualifications and skills:

  • Hospitality diploma
  • Minimum 1-year experience in the hospitality industry
  • Languages: English, French (Dutch is optional)
  • IT: Knowledge of Microsoft Office and Opera (optional)
  • Neat and professional appearance
  • High quality customer service, smiling and welcoming
  • Excellent written and verbal communication skills
  • Organized and strong attention to details
  • Problem solving and initiative skills
  • Team spirit, friendly
  • Ability to stay calm and polite under pressure
  • Flexible regarding tasks and schedule

How to Apply

Please send your CV to yigito@hotelprestigebrussels.com with your phone number. If you have any questions, you can reach me on 0471 666 651.

Job Categories: Hôtel. Job Types: Full-time. Job Tags: hotel, réceptionist, receptionniste, and tourism. Salaries: Moins que 20,000.

Job expires in 13 days.

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